Your Administrative Support, Administrative Assistant, Receptionist and Office Manager Resume
Administrative Assistant or Office Assistant is a general term that covers many different business and administrative duties. It is used as an umbrella term for a person with a broad set of skills such as using software, maintaining filing systems, writing reports, organizing paperwork, and maintaining a collegial atmosphere.
The ideal office assistant resume will exhibit a variety of talents, such as managerial skills, organizational skills and data analysis and processing skills. Doing so will help you land a spot in the growing job market. Here are some ideas for improving your administrative support resume.
1. Emphasize Your Relevant Experience
The first thing an experienced Administrative Assistant will want to do is emphasis any previous work experience that can be translated to the position being applied for. Showing relevant and transferable experience is a key resume builder throughout the resume body. All companies are looking for specialized, focused and skilled employees. To capture the attention of HR, this resume begins immediately with a Professional Summary highlighting relevant professional and educational experiences.
The Professional Summary starts off with a statement of experience such as:
Office Assistant with 10+ years of experience handling confidential tasks and making routine office tasks as efficient as possible.
It also mentions keywords that indicate managerial material, company ROI potential and upward mobile talent:
Proven managerial experience and cost-cutting abilities, while maintaining high standards and achieving company goals.
2. Quantify Your Resume – Add Numbers
Additionally, this resume is packed full of quantified data, which proves the applicant’s achievements and worth to potential employers. Office assistants will want to numerically quantify points that lend to their reliability, efficiency, and management skills. This particular resume does this in both professional experiences. To get the job, you need an attractive and persuasive resume. Our experienced certified professional resume writers can take care of the hard resume writing, and format everything into HR-recommended resume styles.
You quantify your professional experience by including achievements in terms of dollar amounts. It is also a great way to catch the reader’s eye. For example:
Saved $24,000 in labor costs annually by implementing a streamlined automated database.
Another great way to quantify numerically is in terms of percentages, for example:
Consistently attained 95%+ customer satisfaction by ensuring the provision of exemplary service.
Additionally, include how many people you managed in numbers as well to give scope to the responsibility. For example:
Supervised and trained a staff of 3 regular clerks and 4 interns.
Adding quantification throughout an office assistant resume keeps the reader’s eye moving from experience to experience. Most importantly, it helps the hiring manager quickly grasp the scope of the applicant’s experiences.
The second experience continues quantifying in an excellent fashion, utilizing 3 more ways in which achievements can be proven. Adding a “+” to your estimated totals is a great way to show achievements, for example:
Supported all payroll activities for 60+ employees.
Include daily goals such as number of customers dealt with or calls taken such as is included in this example:
Answered incoming calls (avg. 40/day).
Remember, no resume will get you a job if you turn in a document that's full of typos, dreadful design or grammatical errors. Accuracy is a key job skill for administrative assistants, and if you can't get your resume right, you're sending an automatic red flag to employers. Be honest, be succinct and avoid mistakes — and good luck.